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Frequently asked questions

Explore our FAQ to find answers to the most common questions about our cleaning services. Should you have any further inquiries, please don’t hesitate to call us.

What cleaning services do you have?

We offer a wide range of cleaning services including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, and specialized services such as window cleaning, carpet cleaning, and disinfection services. Our services can be customized to meet your specific needs.

How do you determine pricing?

Pricing is based on several factors including the size of the area to be cleaned, the type of cleaning service requested, the frequency of service (one-time, weekly, bi-weekly, monthly), and any specific requirements or additional services.  If you use our booking software it will provide you a price for you.

Do I need to be home during the cleaning?

It is not necessary for you to be home during the cleaning, but you are welcome to be if you prefer. Our team can work around your schedule, and we can arrange for key pickup and dropoff if needed.

What cleaning supplies do you use?

We use high-quality, eco-friendly cleaning products and equipment to ensure a thorough and safe cleaning. If you have specific allergies or preferences for certain products, we can accommodate those as well.

How long does a cleaning session take?

The duration of a cleaning session depends on the size of your home or office, the type of service requested, and the specific tasks involved. Once we understand your needs, we can provide an estimated cleaning time.

What is your cancellation policy?

We understand that plans can change. We ask for at least a 24-hour notice if you need to cancel or reschedule your cleaning appointment. Cancellations made less than 24 hours in advance may be subject to a cancellation fee.

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